Enterprise Excellence through Behavior Modification! Peak Potential Program strives to achieve most practical enterprise goals through behavior modification for efficient work practices. In this we begin by assessing the team on various aspects that are likely to contribute to the performance and plan intervention based on the requirement for the goal set by the organization.
Following are the steps –
Organizational goal setting: We look at where organization wants to get with the help of this program. Create desired competency profile for the team to get there.
Evaluation of competencies: Run tests/ assessment center and create employee profile. This will include skill, ability, competency and emotional profile.
Gap analysis: With the complete map of the destination and the current position, we measure the effort which may go into this up-gradation. Educate the management about what we need to do and how we will do that.
Designing of a solution: Finally, we chart our approach with the most effective means. Get consent from the management and finalize the schedule.
|Setting Objectives and Targets||Performance: Anatomy of an Event|
|Where are you now and where do you want to be, by when?||Initiating Action|
|Plan and actions required to achieve these objectives||Flawed Controls: Defence Measures|
|Improve organisational, team and individual performance with quantifiable targets||Error Precursors: Task vs Capability|
|Monitoring, measuring and feeding-back results||Latent weaknesses: Self & Systems|
|Goal Setting||Work Behaviour & Performance – 1: NLP|
|Setting Individual and Enterprise goals.||What is Neuro-Linguistic Programming|
|Aligning individual goal to the goal of the enterprise||How does NLP work?|
|Breaking down larger goal into smaller goal posts and time allocation||NLP for self-management and self-development|
|Action required for achieving each goal post||Application of NLP to enhance performance of organisation, teams and individuals|
|Understanding Motivation||Emotional Intelligence and Body Language|
|Factors which motivate you and others||Key principles, qualities and skills of Emotional Intelligence|
|Achieving organisational goals with a motivated workforce||Application of EI to develop teams, individuals and respond to situations|
|Increasing motivation to improve individual performance||Sending the right messages through your non-verbal communication|
|Management skills required to motivate individuals and teams||Interpreting the signals and gestures of body language of others|
SPECIFIC CONTENT (FOR MANAGERS)
|Analysis of factors which influence people|
|How to influence people without power and authority over them|
|Chairing and participating in meetings which produce results|
|Finding common ground and reaching agreement|
|Characteristics and skills of assertiveness|
|Handling difficult people with confidence|
|Giving feedback and receiving criticism constructively|
|Responding appropriately to aggressive, assertive and passive people|
|Vision, roles and responsibilities of an inspirational leader|
|Qualities, skills and commitment required|
|Adapting leadership styles to different situations|
|Overcoming the challenges of leadership|
|Work Behaviour & Performance 2: CBT|
|Features of CBT|
|The spiral of behaviours: Downward Arrow|